Order analytics overview
You can get an at-a-glance understanding of your orders, including volume, flow, and fulfillment, on the Orders page with the orders analytics bar. The analytics bar, which appears at the top of your orders page, provides metrics for the selected time period with comparison data to help you see how things have changed.
The analytics bar displays the order metrics for the time period that you selected. Each metric includes an indication of whether the metric increased, decreased, or remained the same as compared to the equivalent preceding time period. For example, if you select to view the last 7 or 30 days, then it will be compared to the previous 7 or 30 days. If you select to view today, then it will be compared to the daily average of the metric over the last 7 days. For more detailed information about your orders, you can access the orders analytics reports by clicking any of the metrics in the order analytics bar.
Steps:
From your Shopify admin, go to Orders.
Optional: Select a date range to view data from a different time period.
The following table shows the metrics available in the order analytics bar, and which reports they link to for further information:
| Term | Definition | Related report |
|---|---|---|
| Orders | The total number of orders for the selected time period, including a comparison showing the increase or decrease from the preceding time period. | Orders over time report |
| Ordered items | The total number of items ordered for the selected time period, including a comparison showing the increase or decrease from the preceding time period. | Product orders and returns report |
| Returned items | The total number of items returned for the selected time period, including a comparison showing the increase or decrease from the preceding time period. | Product orders and returns report |
| Fulfilled orders | The total number of orders that were fulfilled for the selected time period, including a comparison showing the increase or decrease from the preceding time period. | Fulfillment over time report |
| Delivered orders | The total number of orders that were delivered for the selected time period, including a comparison showing the increase or decrease from the preceding time period. | Fulfillment over time report |
| Time to fulfill | The median amount of time, either in hours or days, that it takes to fulfill an order, including a comparison showing the increase or decrease from the preceding time period. | Fulfillment, shipping, and delivery times report |